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Terms & Conditions
Home / Terms & Conditions
- Minimum 40% DEPOSIT upon confirmation of order.
- All order must be PAID in full prior delivery.
- No guarantee or warranty on goods that are sold.
- CHAI S/B reserve the right to hold customer order for a max of 30 DAYS from the date of purchase,sold goods must be collected within 30 DAYS and DEPOSIT will be FORFEITED if failed to collect within 30days.
- NEW items are non-refundable & non-exchangeable. **SKU:VSO/PH/CC/LT/PT
- Kindly refer to our DELIVERY, EXCHANGE OR REFUND POLICY for more details.
PAYMENT METHOD
- CASH / CHEQUE /DIRECT TRANSFER OR BANKIN / DEBIT OR CREDITCARD
- All cheque made payable to CHAI & CHAI TRADING SDN BHD
REFUND PAYMENT
- NO IMMEDIATE refund; payment refund takes 7 DAYS to process.
- All refund payment will be DIRECT TRANSFER to bank account. NO CASH REFUND.
- All payment refund will be issued back in accordance to invoice billing details.